FAQ

How Do I receive the manual ? How does this work?

We sell digital service manuals only. No physical copy or CD-ROM will be sent to you. Our system will grant you instant access to download the manual On Checkout page and via an email link once you complete payment. When you download the manual, it is yours for good!

Where do I download the manual once I’ve paid?

After You cleared your paypal payment you will get a download link at the checkout page , instent download !

in addition, an email with the link to download your manual will be dispatched immediately.  If the email hasn’t shown up within 5-10 minutes, please check your spam inbox or Contact Us.

How long do I have to download the manual I purchased?

You have up to 7 days to download the manual with 3 max download attempts. If you have trouble downloading a manual, please contact us .

I can’t figure out how to open the manual I purchased. Help!

Some of our service manuals are packaged in zip archives that need to be extracted before you can view the contents. Download Free Winzip To Extract The Zip/Rar File. iPhone/iPad users will need the iZip free app from the App Store to open zip/rar files.

To open PDF files we recommend the free Adobe Reader software.

If all else fails, we are here for you. Simply contact us and we will get back to you within 2 Hours.

I received a “Sorry, you have reached your download limit for this file” or “File Not Found” error. Help!

Some customers have received these errors, particularly when attempting to download zip files from a iPhone/iPad. If you receive this error,  please contact us with your order information and we will manually send you the files within 4 Hours.

I can’t find certain information / How do I search the manual?

Almost all of our manuals are fully searchable and/or have an index. In Adobe Reader and most internet browsers, press CTRL+F to search for keywords. If you cannot find something, please feel free to contact us.

Do you offer refunds?

Sorry, we do not offer refunds for digital service manual purchases.

What payment methods do you accept? Is your website safe?

We take your privacy seriously. We accept secure Credit/Debit card payments via paypal. Our website uses the latest Secure Sockets Layer (SSL) technology with 128-bit encryption to safely transmit your payment data. None of your payment information is stored on our systems.